Question 1

How do I redeem my gift voucher?

Accepted Answer

Click on ‘book’ next to the workshop you’d like to attend. If you’re using a gift voucher, you can choose between ‘Pizza Baker in 1 Day’ or ‘Pizza Baker in 1 Evening’. You’ll now be taken to the booking form. Fill in your details and click on ‘book now’.On the payment screen, you can redeem the gift voucher by entering the unique gift voucher code. It looks like this:

Question 2

Can I give a gift voucher?

Accepted Answer

Yes, you can order a gift voucher from Pizza Academy. The recipient can then choose a suitable date themselves.The validity period of the gift voucher is stated on the voucher itself.

Question 3

Will the gift voucher be sent by email?

Accepted Answer

Yes, the gift voucher is sent digitally by email. After purchasing, please always check your spam or junk folder. Unfortunately, the email sometimes ends up there.Haven’t received your gift voucher? Please get in touch with us and we’ll be happy to help you sort it out.

Question 4

How do I use my gift card or voucher?

Accepted Answer

Do you have a gift voucher and are you having trouble redeeming it via the website? Please get in touch with us and include your code or order details. We’ll be happy to help you sort it out.

Question 5

What if my gift voucher seems to have expired?

Accepted Answer

Please get in touch with us. Please include, if possible, the buyer’s name, the date of purchase or other order details. We can then check whether the gift voucher is still valid and what options are available.

Question 6

What if the price has changed since I bought my gift voucher?

Accepted Answer

If your gift voucher is still valid, we’d be happy to work with you to find a suitable solution. In some cases, you may need to pay the difference.

Question 7

Can I reschedule my booking using a gift voucher?

Accepted Answer

That depends on the situation, availability and validity of the gift voucher. Please always contact us in good time regarding this.Our terms and conditions apply to gift vouchers and bookings.

Workshop Gift voucher

Digitale cadeaubon / Digital Gift voucher

Frequently Asked Questions: Gift vouchers